Privacy Policy

1. Introduction

This Privacy Policy aims to inform users of the website [Website name] (hereinafter referred to as the “Site”) about how their personal data is collected, processed, and protected in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act (Informatique et Libertés).

By using the Site, you accept this Privacy Policy.

2. Identity of the data controller

Data controller:
Name / Company name: l'Atelier de Travers
Address: 2084 route de Travers 38390 La Balme les Grottes
Contact us: Contact form

3. Personal data collected

We may collect the following data:

✦ Data provided directly by the user:

  • First and last name

  • Email address

  • Postal address

  • Phone number

  • Account information (username, password)

  • Messages sent via the contact form

✦ Data collected automatically:

  • IP address

  • Browser type

  • Pages visited

  • Cookies and trackers

  • Connection data

✦ Data collected as part of a purchase (where applicable):

  • Payment information

  • Order history

  • Billing and delivery address

The Site collects only data that is strictly necessary.

4. Purposes of processing

Your personal data is collected for the following purposes:

  • User account management

  • Order and delivery management

  • Responding to requests sent via the contact form

  • Sending commercial information or newsletters (with consent)

  • Improving the Site and user experience

  • Securing the Site

  • Compliance with legal and tax obligations

5. Legal basis for processing

Processing is based on:

  • Your consent (e.g. newsletters, cookies)

  • Performance of a contract (e.g. order)

  • Our legitimate interest (e.g. website security)

  • Compliance with a legal obligation

6. Recipients of the data

Your data may be transmitted to:

  • Technical service providers (hosting, maintenance, emailing)

  • Payment service providers

  • Carriers (if delivery applies)

  • Authorities in the event of a legal obligation

No transfer or sale of your data is carried out.

7. Data retention period

Data is retained for the following periods:

  • User account: as long as the account is active

  • Order data: 5 to 10 years (legal obligations)

  • Newsletter: until unsubscription

  • Cookies: maximum of 13 months

  • Contact form: 3 years

8. Your rights

In accordance with the GDPR, you have the following rights:

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to object

  • Right to restriction of processing

  • Right to data portability

  • Right to withdraw your consent at any time

  • Right to lodge a complaint with the CNIL

You may exercise your rights by writing to us at:
📩 [Contact email]

9. Data security

We implement all necessary technical and organizational measures to protect your data against:

  • Loss

  • Unauthorized access

  • Alteration

  • Disclosure

10. Cookies

The Site uses cookies for:

  • Website operation

  • Audience measurement

  • Improving user experience

  • Advertising (if applicable)

A consent banner allows you to accept or refuse non-essential cookies.

11. Transfers outside the European Union

If certain service providers are located outside the EU, we ensure that appropriate safeguards are implemented (standard contractual clauses, Privacy Shield if applicable to the United States, etc.).

12. Policy updates

This policy may be updated. The latest version is available at the bottom of this page.

Last updated:2025/11/14